IP Phone System PBXact

Sangoma UC platform

IP Phone System PBXact

  • Turnkey unified communications platform
  • Models from 25 up to 5000 users
  • Easy installation and use
  • CRM integration
  • Anywhere Access for remote user
  • CallCenter functions (partly optional)
  • High availability with 2 systems possible
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SKU: 23884 Category:

General Features

  • Flexible time-based call routing
  • Fax-to-email
  • Directory, Music-on-hold
  • Customizable announcements, Calling queues
  • Mult-language admin GUI
  • Call Recording Reports etc.

Call Features

  • Do-not-disturb, Call Waiting, Speed Dial
  • Call History and CDR, Caller-ID
  • Multi-parking lot, Call Parking/Call Pickup
  • Call Forward, Unlimited conference bridge
  • Caller Blacklist etc.

Unified Communications

  • User control panel (Dashboard)
  • Presence control
  • Zulu UC desktop integration
  • Mobil client (iOS/Android support)
  • CRM integration etc.

Telephone Features

  • EndPoint Manager – Centralized tool for IP phone provisioning
  • Built-in Auto-Provisioning
  • Sangoma IP Phone Apps

Call-Center Features (built-in)

  • Call Queuing (ACD), Caller Announcement
  • Agent wrap-up time
  • Max- Queue callers
  • CRM Integration
  • Call Recording etc.

Licensed Add-ons (additional fee)

  • XactView Wallboard – User status view and call control
  • Call center statistics and reporting
  • End-Point-Manager for non-Sangoma Phones
  • Professional Greetings
  • Queue call-back for inbound callers
  • Web Call-back, Appointment Reminder
  • Hotel Property Management etc.

Additional specification please find in the datasheet!

Description

PBXact is an advanced on-premise turnkey IP phone system or unified communications platform which integrates all your business real-time voice and IP telephony applications into one full-featured experience. Whether your company is looking for basic PBX features with the capability of future growth options or enhanced features such as, Call-Center, MS Outlook integration, SMS, IM, CRM and Help Desk integration, PBXact wraps all this into one package.

Remote workers can take the offce with them with PBXact’s “anywhere access” allowing them to connect securely with built-in VPN functionality and features like follow-me to forward phone calls, voicemails and presence information.

Designed specifically for PBXact, Sangoma’s line of IP Phones auto-provision themselves out-of-box using our Redirection Service and the EndPoint Manager module.

Additional information

Weight 8 kg
Dimensions 45 × 20 × 12 cm
IP Telefonanlage (Dialogic/Sangoma)

PBX

Datasheet: IP Phone System PBXact