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Services
Here you can find information about our services.
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System integration
- Supply of turnkey systems - complete with hardware and software installed to customer specification
- Supply of complete 19" racks (software installation/setup according to specification)
- Integration of customer-provided hardware and software components, including configuration and testing
- 24-hour system test and test report
- On-site installation and system training
- Individual services and support contracts
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Telephone-Support
- Professional support on hardware and software problems
- Monday - Friday from 9 a.m. to 5 p.m. CET, except holidays
- Direct access to experienced professionals, without voice prompts or being put on hold
- Individual support contracts, 24/7/365 support available on request
- Quick delivery of standard products/spare parts
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Applications-/Project consulting
- Qualified professional advice in planning and implementing custom projects and applications
- Requirements definition, systems analysis and documentation
- Design-in support to OEMs and system integrators
- Development of custom enclosure solutions - complete systems including CE, UL on request
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OEM
- Tailor-made system solutions to suit your special requirements, comprising high-quality, high-performance components (enclosures, mainboards, hard disks, interfaces, I/O cards, operating systems, etc.) matching your corporate design.
- Use of newest technologies - optimally customized to your needs (long-term availability thanks to embedded roadmap)
- Pre-installed operating system including the latest service packs and patches
- Bootscreen matching your corporate design
- 12- or 24-hour system test and test report
- Individual services and support contracts
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Build-to-order (BTO)
- Tailor-made system solutions to suit your special requirements, comprising high-quality, high-performance components (enclosures, mainboards, hard disks, interfaces, I/O cards, operating systems, etc.)
- Use of newest technologies - optimally customized to your needs
- Pre-installed operating system including the latest service packs and patches
- 24-hour system test and test report
- Individual services and support contracts
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On-site installation
- On-site installation and configuration of computer systems as well as hardware and software components
- Installation, setup and commissioning of VoIP, ISDN and SS7 telecommunications products
- Integration with the system environment/network and training by qualified, experienced professionals
- Setup of highly sensitive equipment even under the most challenging conditions
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Training / Web training
- High-quality product training services and roadmap presentations
- End user training on hardware libraries and application generators
- Workshops and hands-on training
- Consulting services on complex computer telephony, UM and service provider projects
- Joint presentations and events with manufacturers
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Leasing
- Leasing on all our systems
- Minimum impact on liquidity; tax-saving
- Smooth, easy changeover to the latest technical version
- Quick and simple process
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