FonComfort QuickLink

Telephony addon for Skype® for Business

FonComfort QuickLink

  • Quick and comfortable 1-click call handling
  • Manager/assistant and team dashboard for assistants and frequent callers
  • Manage team members and delegates for others
  • Enhanced presence information & integrated contact search
  • Automatic contact synchronization
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1-click transfer

  • Make, transfer and drop calls with a single click
  • Direct call buttons for specific contact channels (mobile, voicemail…..)
  • Direct transfer to manager with “manager” button

Presence overview

  • See the presence state of your frequent contacts with a quick glance
  • Display call forwarding state of your team members
  • Display extended contact information in tooltip

Call pickup

  • Pickup incoming calls for your colleagues with a single click
  • Displays caller ID for ringing calls in your pickup groups
  • Separate pickup group ring tone

Manager/assistant functions

  • Change call forwarding and presence state for your manager or team
  • Activate/Deactivate call forwarding for manager with a single click
  • Manage team members and delegates for others
  • Make calls on behalf of others
  • Ongoing calls can be extended to a three-person conference

Integrated search

  • Quicker call transfer with integrated search
  • Alternative search via LDAP search
  • With “Enter” key directly call the first search result in the list

Other functions

  • Client automatically reconnects after losing FonComfort server connection>

Compatibility

  • Lync 2010, Lync 2013, Skype for Business
  • Windows 7, 8 und 10
  • Kuando Busylight

Description

FonComfort expands Skype® for Business with essential telephony features

The FonComfort suite extends Microsoft® Skype® for Business with many essential telephony features such as call pickup, group call, individual second call handling, busy on busy, concatenated call forwarding as well as hot keys for quick selection. Thus, FonComfort complements Skype® for Business with many features that are already familiar from the classic telecommunication environment.

The FonComfort suite provides the world’s largest flexibility in customer requirements for Skype® for Business telephony functions, with a pure client or server solution as well as a combination of these two. The current releases of the FonComfort suite are waiting for you with numerous new features. These include, amongst others, a call extension to a 3-person conference while forwarding as well as an improved search while transferring, by listing the most frequently used contacts. Direct connection to specific contact channels and new function buttons allow a much simpler switching within a single application.

Specifically designed for customers’ needs

Over 200 customer installations have been implemented worldwide. As an important reference customer, Bressner Technology cites the EUROVIA company, which represents the entire value chain in the transport industry with a nationwide market presence. EUROVIA has already successfully implemented the FonComfort Add-on from Bressner for years. The technical director at EUROVIA commented: “In the course of the introduction of Microsoft® Skype® for Business, we have noticed that it is much too static for phoning and has a very limited range of functions.

That is why we have searched for a software that expands this functionality accordingly and adapts itself better to the needs of the users. We miss the features of Skype® for Business, which are standard with common telephone systems. We have looked at several solutions in addition to the FonComfort solution from Bressner Technology, however, they were too static. What we liked most about FonComfort was the overview of the groups – Microsoft® Skype® for Business without expansions is only a visual representation.

Very important for our employees are the pickup function and the uncomplicated forwarding of conversations, which is very well implemented in FonComfort. FonComfort has now been deployed at all major sites (approximately 50) and is used and appreciated by approximately 1,000 employees.”

Screenshot & Features

QuickLink Functions

Additional information

Weight 8 kg
Dimensions 45 x 20 x 12 cm
Produkte (Skype for Business Addons)

Software for Skype for Business

Funktionen (FonComfort)

Busy-on-Busy, Call handling via hot keys, Call Pickup, Central Administration, Team- and Chef/Sec-Functions

Datasheet: FonComfort QuickLink

Busylights

  • Busylight Black

    • Shows current presence status of Skype for Business
    • Avoids interference by colleagues
    • Optical and acoustic signaling
    • Color modifiable
    • Volume and melody adjustable
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    excl. 19% VAT

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  • Busylight Omega

    • Shows current presence state of Skype for Business
    • Avoids interference by colleagues
    • Optical and acoustic signaling
    • Color modifiable
    • Volume and melody adjustable
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    excl. 19% VAT

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Headsets

  • SENN DW Pro 2 ML

    • Certified for Skype for Business
    • Dual connectivity
    • Wideband audio quality
    • ActiveGard technology
    • Ultra Noise Canclling Microphone
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    excl. 19% VAT

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  • SENN MB 660 UC MS

    • Certified for Skype for Business
    • Ear-closing
    • Hybrid NoiseGard ™ (4 mic.)
    • ActiveGard® technology
    • SpeakFocus ™
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    excl. 19% VAT

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  • SENN MB Pro 1 UC ML Headset

    • Certified for Skype for Business
    • Multi-connectivity
    • Flexible & Swivel microphone arm
    • ActiveGard technology
    • Ultra Noice Cancelling-Microphon
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    excl. 19% VAT

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  • SENN SC 660 USB ML

    • Certified for Skype for Business
    • In-Line Call Controll
    • Flexible & Swivel microphone arm
    • ActiveGard technology
    • Ultra Noise Canclling Microphone
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Phones

  • YL T41P-SfB Phone

    • 2.7″ Graphical LCD Display
    • PoE Support
    • Wall mountable
    • Headset Support
    • Skype for Business certified
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    excl. 19% VAT

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  • YL T42G-SfB Phone

    • 2.7″ Graphical LCD Display
    • PoE Support
    • Wall mountable
    • Headset Support
    • Skype for Business certified
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    excl. 19% VAT

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  • YL T46G-SfB Phone

    • 4.3″ Color Display
    • PoE Support
    • Wall mountable
    • Headset Support
    • Skype for Business certified
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    excl. 19% VAT

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  • YL T48G-SfB Phone

    • 7″ Color Touch-Display
    • PoE Support
    • Wall mountable
    • Headset Support
    • Skype for Business certified
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    excl. 19% VAT

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Accessories & Related products

  • FonComfort Lite

    • Easily transfer with single button click (blindly or consultative)
    • Client version (w/o server)
    • Replaces SfB call monitor
    • Forward second calls automatically
    • Comfortable and efficient call handling
    • Integrated Busylight support
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    excl. 19% VAT

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  • FonComfort Professional

    • Quick and comfortable 1-click call handling features
    • Server client version
    • Less Pop-Up windows
    • FonComfort call controll window
    • Integrated Busylight support
    • Makes it easy to use Skype® for Business like a PBX
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    excl. 19% VAT

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  • FonComfort Server

    • Phone Plugin for Skype for Business
    • Server version (without client)
    • AD synchronisation
    • Central administration via GUI, Powershell
    • Functions independent form Skype for Business terminal devices
    • Call pickup, Busy on Busy, call forwarding, etc.
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    excl. 19% VAT

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