FonComfort Professional

FonComfort Professional

  • Phone PlugIn for Skype for Business
  • Server-Client-Version
  • Efficient call handling
  • FonComfort call controll window
  • Including Busylight signaling

Call Control Window

  • Replaces and extends Skype for Business Call Monitor
  • Consultative and blind call transfer
  • Hold and retrieve with one klick
  • Microphone muting
  • Ongoing calls can be expanded to a three-person conference
  • Search window for transfer with a list of the most called contacts
  • Automatic suppression of Lync/Skype conversation window

Second call handling

  • Avoids interruptions
  • True Busy on Busy – avoids costs
  • Second call handling
  • Rules are active during ringing phase
  • Second call suppression during dialing a number

Call pickup/forwarding

  • Specific call pickup
  • Call pickup longest ringing call
  • Flexible configuration of pickup groups via ActiveDirectory
  • Signaling of pickup group calls via Popup and ringtone
  • Call forwarding with and without consulatation
  • Call window shows the forwarding person to the called person

Function keys for call handling

  • Accept, drop and pickup calls with one button
  • Click-to Dial for any selected phone number
  • Call transfer with single button click
  • Function keys can be freely defind

Other functions

  • Client automatically reconnects after losing FonComfort server connection>
  • DTMF dialing during an established call possible

Compatibility

  • Lync 2010, Lync 2013, Skype for Business
  • Windows 7, 8 und 10
  • Kuando Busylight

Description

FonComfort expands Skype® for Business with essential telephony features

 

The FonComfort suite extends Microsoft® Skype® for Business with many essential telephony features such as call pickup, group call, individual second call handling, busy on busy, concatenated call forwarding as well as hot keys for quick selection. Thus, FonComfort complements Skype® for Business with many features that are already familiar from the classic telecommunication environment.

The FonComfort suite provides the world’s largest flexibility in customer requirements for Skype® for Business telephony functions, with a pure client or server solution as well as a combination of these two. The current releases of the FonComfort suite are waiting for you with numerous new features. These include, amongst others, a call extension to a 3-person conference while forwarding as well as an improved search while transferring, by listing the most frequently used contacts. Direct connection to specific contact channels and new function buttons allow a much simpler switching within a single application.

 

Specifically designed for customers’ needs

 

Over 200 customer installations have been implemented worldwide. As an important reference customer, Bressner Technology cites the EUROVIA company, which represents the entire value chain in the transport industry with a nationwide market presence. EUROVIA has already successfully implemented the FonComfort Add-on from Bressner for years. The technical director at EUROVIA commented: “In the course of the introduction of Microsoft® Skype® for Business, we have noticed that it is much too static for phoning and has a very limited range of functions.

That is why we have searched for a software that expands this functionality accordingly and adapts itself better to the needs of the users. We miss the features of Skype® for Business, which are standard with common telephone systems. We have looked at several solutions in addition to the FonComfort solution from Bressner Technology, however, they were too static. What we liked most about FonComfort was the overview of the groups – Microsoft® Skype® for Business without expansions is only a visual representation.

Very important for our employees are the pickup function and the uncomplicated forwarding of conversations, which is very well implemented in FonComfort. FonComfort has now been deployed at all major sites (approximately 50) and is used and appreciated by approximately 1,000 employees.”

Additional information

Weight 8 kg
Dimensions 45 x 20 x 12 cm
Produkte (Skype for Business Addons)

Software for Skype for Business

Funktionen (FonComfort)

Busy-on-Busy, Call handling via hot keys, Call Pickup

Busylights

go to Busylights

Headsets

other Headsets

Phones

other phones

Busylights

go to Busylights
  • FonComfort Lite

    • Phone PlugIn for Skype for Business
    • Client version (w/o server)
    • replaces SfB call monitor
    • efficient call handling
    • including Busylight signaling

    excl. 19% VAT

    zzgl. Versandkosten

    Details
  • FonComfort QuickLink

    • Phone Plugin for Skype for Business
    • Manager/assistant and team dashboard
    • For assistants and frequent callers
    • 1 click phone functions
    • Detailed presence overview

    excl. 19% VAT

    zzgl. Versandkosten

    Details
  • FonComfort Server

    • Phone Plugin for Skype for Business
    • Server version (without client)
    • Central administration via GUI, Powershell
    • Call pickup, Busy on Busy, call forwarding, etc.

    excl. 19% VAT

    zzgl. Versandkosten

    Details

Highlights

  • Quick and comfortable call handling
  • 1 click for most frequent call functions
  • Less Pop-Up windows
  • Integrated Busylight support
  • Makes it easy to use Lync/SfB like a PBX

Art.No.: 17689

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